How Mancinelli's is Different

High Quality Repair Services at a Fair & Just Price

Our goal is to develop a partnership with our customers to keep their vehicles safe and dependable. Trusting a repair facility with your automotive needs is no small matter. We do everything within our control to build and earn that trust every day, and have been doing it since 1950. Read what our customers say about Mancinelli's, here.

Our goals are made evident by our mission statement which reads:

  • Mancinelli's Auto Repair Center is committed to achieving total customer satisfaction by delivering error-free service on time with service second to none.

We fulfill this goal in three ways:

  1. To make the needed repairs done right the first time.
  2. To make recommendations for regularly scheduled maintenance that will reduce the overall operating costs, as well as make suggestions for repairs that are in your best interest relating to the condition of your vehicle. Our customers come to us for advice on how to best maintain their vehicle.
  3. To educate you about your vehicle so that you can make more qualified decisions regarding its care and maintenance.

Some of the benefits of coming to us for repairs:

  • Problem Solving is Our Specialty!
  • Competent ASE Certified Master Technicians
  • One-Stop-Service for All Your Vehicle Needs, including factory scheduled maintenance
  • Outstanding CSI Rating
  • 4 years / 50,000 miles on most repairs!
  • Courtesy shuttle service (free within a 2 mile radius)
  • 24 Hour Towing
  • Convenient Early bird/Night owl drop off
  • One day service on most work
  • Low cost rental car available
  • Centrally located in downtown Denver

Our Code of Ethics

  • To perform high quality repair and service at a fair and just price.
  • To use only proven merchandise of high quality distributed by reputable firms.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice for parts and services which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To promote good will between motorists and members of the Automotive Service Association.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required To correct existing problems and which are for preventative maintenance.
  • To offer the customer a price estimate for work to be performed.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To notify the customer if appointments or completion promises can not be kept.
  • To maintain customer service records for one year or more.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's complaints.
  • To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
  • To uphold the integrity of all members of the Automotive Service Association.

Listen to what some of our customers have to say about our staff and our committment to service:

  • "I am writing to thank you for the kind service I received at your shop last week. I had extensive, much-needed repairs done to my car...and am very pleased with the results. You now have a customer for life..."
  • "After a few months of driving by and noticing [your lot] always full, and that you had a courtesy van parked out front, I checked around and asked friends and co-workers if they had ever used your services...I received good remarks..."
  • "Your team took care of my car in a very short amount of time, and everyone was very pleasant to work with..."
  • "Again, you have a customer for life...Thank you for your courtesy, your professionalism, and most of all, for restoring my faith." - Respectfully, Jessica Ross (Denver, CO)
  • "Wow! Celebrating 50 years of being in business. In today's business terms that is one heck of a long time. I know your business longevity is due to your unfailingly honest policy of doing great work at a fair price..." - Sincerely, Donald J. Mares, City Auditor (Denver, CO)
  • "Just wanted to thank you for all your great service over the last ten years. I would never even consider taking my vehicle anywhere else. Your quality service, integrity, and friendliness is unmatched anywhere...I have always felt that I would get the job done right at a very fair price..." - Sincerely,  Mark Thomas (Denver, CO)
  • "I'd like to thank you for the repair job you did on my daughter's heater core. It sure is a relief to know that if she has problems with other aspects of the car she now has a reliable place and person to take it to...We did have a wonderful visit...which was made possible by your help." - Thank you, Dave Jones
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