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Steve has over 34 years of experience in the automotive field. After graduating from Creighton University in 1983, with a Bachelor of Arts Degree, he chose to continue the family business. Among the above certifications he holds, he is also a registered Colorado Emissions Technician, he has earned his Accredited Automotive Manager (AAM) degree through the Automotive Management Institute and served on the Automotive Service Association (ASA) board of directors for 6 years. Steve finds today’s automotive field the most challenging ever. Because of this, he ensures his employees are updated regularly through training and have access to the latest high tech tools and equipment in order to solve the toughest car problems. Ongoing training in communication skills is equally important to Steve, in order to maintain that “Old Fashioned Service” his customers have grown accustomed to since his grandfather opened the business back in 1950. Jessica started
in the automotive industry by working at her dad’s
independent repair shop in Southern California. In 1992, after attending
college, she began working for a large dealership in Southern California.
In 1997, she moved to Denver and began working for Mancinelli’s.
Ron brings to us over 42 years of automotive experience with a wide variety of training. In addition to all of his training credentials, Ron has his post-secondary teaching credentials and has taught automotive theory and repair to many young technician apprentices. Continuing to learn and grow in all aspects of the automotive field is important to Ron. Ron wears many hats which is very important to the inner workings of Mancinelli’s. He is in charge of keeping the employees safe and in compliance with OSHA, he performs the quality inspections of all repairs and service, he runs our courtesy shuttle, performs all oil service reminders and helps everyone (the technicians or front office staff), whenever he’s needed. Ron’s commitment to the customer has always been to be courteous and respectful, to drive safely to the needed destination, to answer any questions the customer may have with honesty and to always do his job to the best of his ability.
Russ joined the Mancinelli’s team when he moved from Arizona 5 years ago. He has collected countless credentials over the 26 years he has worked in the automotive field, including management. He even owned his own repair shop for 8 years, so he understands how difficult it is to be a small business owner. Russ is giving back to the repair industry by teaching new and inexperienced technicians automotive repair at Arapahoe Community College. Russ sums up his commitment to the customer by giving them the best possible service he can. Specifically being friendly, courteous and repairing their vehicle correctly the first time.
Shawna has been working in the automotive industry for
9 years. She started as a Service Cashier at a dealership in Arizona
and worked her way up to the Service Advisor position. She has certifications
in Volkswagen, Honda and Nissan for product knowledge, warranty and
service procedures. She is also an ASE Certified Service Consultant
Andrew has lived in California, Louisiana, Florida and Japan, however, the one consistent thing was his love of cars. In high school, he began working on cars and excelled in Auto Shop. He has received a lot of valuable experience and training in his 12 years working in the auto repair business by spending time at a fleet company, mass merchandiser and independent repair facilities. One of Andrews’ strengths is his deep commitment to each customer’s vehicle. His #1 priority is to ensure that his repairs make each car safe and also help prolong the reliability of the vehicle. He is keenly aware of the investment each customer has in their automobile, truck or SUV and treats those vehicles as if they were his own. Andrew’s integrity and commitment make him a great part of the Mancinelli Team. Will Schwartzkopf |
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