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Why Choose Mancinelli's?
Our goal
is to develop a partnership with our customers to keep their vehicles
safe and dependable. Trusting a repair facility with your automotive
needs is no small matter. We do everything within our control to build
and earn that trust every day, and have been doing it since 1950. Read
what our customers say about Mancinelli's, click
here.
We
think our goals are made evident by our mission statement which reads:
Mancinelli’s
Auto Repair Center is committed to achieving total customer satisfaction
by delivering error-free service on time with service second to none.
We
fulfill this goal in three ways:
1. To make the needed repairs done right the first time.
2. To make recommendations
for regularly scheduled maintenance that will reduce the overall operating
costs, as well as make suggestions for repairs that are in your best interest
relating to the condition of your vehicle. Our customers come to us for
advice on how to best maintain their vehicle.
3. To educate you about your vehicle so that you can make more qualified
decisions regarding its care and maintenance.
Some of the benefits of coming to us for repairs:
Problem Solving is Our Specialty!
Competent ASE Certified Master Technicians
One-Stop-Service for All Your Vehicle Needs, including factory scheduled
maintenance
Outstanding CSI Rating
18 Month / 18,000 Mile No Hassle Warranty!
Courtesy shuttle service (free within a 2 mile radius)
24 Hour Towing
Convenient Early bird/Night owl drop off
One day service on most work
Low cost rental car available
Centrally located in downtown Denver
Our Code of Ethics
- To perform high
quality repair and service at a fair and just price.
- To use only proven
merchandise of high quality distributed by reputable firms.
- To employ the
best skilled technicians obtainable.
- To furnish an
itemized invoice for parts and services which clearly identifies any
used or remanufactured parts. Replaced parts may be inspected upon
request.
- To have a sense
of personal obligation to each individual customer.
- To promote good
will between motorists and members of the Automotive Service Association.
- To recommend
corrective and maintenance services, explaining to the customer which
of these are required to correct existing problems and which are for
preventative maintenance.
- To offer the
customer a price estimate for work to be performed.
- To furnish or
post copies of any warranties covering parts or services.
- To obtain prior
authorization for all work done, in writing, or by other means satisfactory
to the customer.
- To notify the
customer if appointments or completion promises can not be kept.
- To maintain customer
service records for one year more more.
- To exercise reasonable
care for the customer's property while in our possession.
- To maintain a
system for fair settlement of customer's complaints.
- To uphold the
high standards of our profession and always seek to correct any and
all abuses within the automotive industry.
- To uphold the
integrity of all members of the Automotive Service Association
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Mancinelli's
Auto Repair Center
375 Logan Street
Denver, CO 80203
SMancinell@aol.com
Hours
of Operation:
Monday - Friday
7:00am to 5:00pm
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