There have been many reviews written concerning Mancinelli’s, a fixture in the Capital Hill South area for many, many decades. There is a common theme amongst them, an almost quantitative reduction of the data generated over a long period of time. There are some folks who are not satisfied (and perhaps never would be satisfied) by the services that Mancinelli’s offers. There is some consensus that on average some services could be obtained at a lesser cost with other providers. Many returning customers appreciate the convenient location adjacent to downtown and the CBD. The forgoing sentiments could be relevant to many other businesses, not just Mancinelli’s. There are several Mancinelli’s-specific attributes I’d like to add. The business has mastered the art of customer service, from the complimentary vehicle inspection, the accurate description of vehicle issues identified, the real-time updates on the progress of recommended repair actions and the professional demeanor of the staff. In my experience, they have stood behind their work and made good on repairs that failed later in time, in one case, several years later. These failures were not due to workmanship but rather faulty parts. I know they will guarantee their workmanship similarly. How on earth could a business prosper and thrive for over half a century if they did anything less? One always has a choice of options for anything in life, and Mancinelli’s is but one of many choices. For me, Mancinelli’s is the only choice because time and time again, I have been satisfied with the analysis and outcome, and know that in the end, I’ll come out exactly where they predict. If they tell me they can’t get to my vehicles for days, I’ve learned to wait if at all possible. It is more than worth it. If you’ve read this far, please give Mancinelli’s an opportunity to make another customer for life…as for me, I’ll smile when that thank you card arrives in the mail…