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Denver Auto Repair

1343 Reviews
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What Our Clients Say
About Us

Mancinelli’s Auto Repair Center’s goal is to provide the best customer experiences, so customer feedback is a critical measure that drives our business forward. Check out these rave reviews from customers who chose Mancinelli’s Auto Repair Center’s professionally trained auto mechanics to be their choice for vehicle service and auto repair in Downtown Denver, Parker, Highland Park, Evergreen and other nearby communities. Our professionally certified auto mechanics work on all makes and models but specialize in European, Asian and hybrid-electric vehicles. Whether you need a minor tweak, regular vehicle service, or more serious auto repair, please call us or schedule an appointment online.

1

Rude to their customers and don’t communicate well.

Machmuude, we're sorry to hear about your negative experience. Our goal is to provide excellent customer service and clear communication. Please reach out to us at (303) 778-9761 so we can address your concerns. -Steve

- Mancinelli's Auto Repair Center
1

I was treated incredibly rudely when I tried to pick up my car. They neglect to tell you that if you come at 5:05 you won't be able to pick up your car. Three people are sitting in the office and the door is wide open, but I was told they close at 5 so I can't pick up my car. They just said "we're closed." Then stared at me. No explanation. I spent a fortune to get an oil change and now have to go an extra day without my car. I was a loyal customer here for years but I will not be back. Go someplace else that actually treats their customers with respect.

We're sorry you feel that way Karissa. You were notified 3 hours before closing that your car was ready and what our business hours were. There was no response by you to attempt an after hours pick up knowing you might be late. We do that for a lot of our customers to make it easier to pick their vehicle up at their convenience and not have to worry about rushing to get here. You showed up at 5:15 and everything was already locked up by our 5 PM closing. To expect you could come by anytime after hours and get your vehicle as long as someone was still hanging around shows self centeredness and a lack of respect for those who had been here all day. We're sorry to lose you, but understand your feelings.

- Mancinelli's Auto Repair Center
5

Mancinellis provides the most pleasant, efficient and trust worthy service.

Colette, thank you for the wonderful review! We are thrilled to hear that you had such a great experience with us. At Mancinelli's Auto Repair, our top priority is providing excellent customer service, so we are happy to hear that we met your expectations. If you need anything, please feel free to give us a call at (303) 778-9761. We look forward to serving you again in the future! -Steve

- Mancinelli's Auto Repair Center
5

Friendly, communicative and thorough, as usual!

Laura, thank you for your kind words! We love hearing that you consistently have a great experience with us. If there's anything else we can do for you, please don't hesitate to reach out. -Steve (303) 778-9761

- Mancinelli's Auto Repair Center
5

Mancinelli's has always done a superb job every time I come in. They explain everything they did, report things that I need to think about. Everyone is always do nice.

Thank you for taking the time to leave us such a great review! We are thrilled to hear that you consistently have a positive experience at Mancinelli's. We pride ourselves on excellent service and transparent communication. Don't hesitate to reach out if you need anything - (303) 778-9761.

- Mancinelli's Auto Repair Center
5

We like the service, our car come back running again

Thank you for the positive feedback, Luiz! We're delighted to hear that our service got your car running smoothly again. If you need any further assistance, please don't hesitate to reach out to us at (303) 778-9761. We're here to help! -Steve

- Mancinelli's Auto Repair Center
5

I brought my car in for a check-up and your team did a very thorough job. I appreciate the written summary of what was checked and repaired, the pictures of some of the work, and the explanation and information provided. The staff is friendly, professional and responsive. Thank you!

Sue, thank you for your five-star review! Our team at Mancinelli's Auto Repair is thrilled to hear about your positive experience. We strive to provide thorough and comprehensive service, and we're glad you appreciated the detailed summary and visual documentation. If you ever need further assistance, please don't hesitate to reach out to us at (303) 778-9761. Take care!-Steve

- Mancinelli's Auto Repair Center
5

This is the second time I've brought my car to Mancinelli's and I'm very pleased with the work they do. They are friendly, responsive, thorough and I appreciate the explanations of the work they were recommending along with a printed copy of everything that was checked and taken care of. I highly recommend them.

Sue, we're thrilled to have you back at Mancinelli's! It's all smiles here knowing that you're happy with the work we've done. We always strive to provide top-notch service and keep you informed every step of the way. If you ever need us again, just give us a call at (303) 778-9761. Thank you for recommending us! -Steve

- Mancinelli's Auto Repair Center
5

Great job, as always!

Thank you for your loyal business! We're delighted to hear that you had another great experience with us. If there's anything else we can do for you, feel free to give us a call at (303) 778-9761. We look forward to serving you again in the future! -Steve

- Mancinelli's Auto Repair Center
5

I passed this place for years. Finally when our mechanic retired I decided to give them a try. It was the best decision ever. Honest, reliable,good customer service and fair pricing.

Rosemary, we're thrilled you finally gave us a try and that the experience was worth it! Being honest, reliable, and providing excellent customer service are our top priorities. We're here whenever you need us, so don't hesitate to reach out at (303) 778-9761. Thank you! -Steve

- Mancinelli's Auto Repair Center
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