Denver Auto Repair

These are just my experiences folks. Yours may be completely different. Perhaps I just have bad luck based on other reviews. I’ll be seeking a different mechanic or do the repairs myself on the street, which is what I was trying to avoid. Hope others have a better experience. I will say that the shuttle service provided is very helpful, convenient and appreciated. First experience: -called and told them the issue regarding what I suspected to be leaking valve gaskets. Seemed they didnt believe that the customer would know the issue. But I get it. I’m sure a lot of people claim to know the issue and that’s not the actual issue. Like a Web MD diagnosis or something. -had to wait 2 weeks for an appointment. -day of the appointment they confirmed what I said but couldn’t get the parts in time to complete that day. Dropped vehicle off at 7am, was notified, quoted and asked if I wanted to proceed around 10-11am, for clarity. Agreed to the quote and then notified towards the end of the day they couldn’t get the parts. I needed my vehicle for work so I could not just leave it there for a few days. But they did say they could get it completed that following Monday if I were to leave it over the weekend. Initial appointment was on a Friday to clarify. -called 7am Monday morning to reschedule and had to wait 2 additional weeks for another appointment. They also said they do not have room to store parts so they would have to re order the parts. The parts were gaskets, they don’t take up much space. But it is what is I guess. -2 weeks later they fixed my vehicle. At least so far so good. Had to take 2 days off from work to get this repair done. 2nd experience: -torn inner CV boot. Initial conversation felt like an interrogation or perhaps the person just wasn’t having a good day. Totally can relate. Asked why I thought that and said I can see it. Plain as day, and grease all over the boot. -had to wait 3 weeks for an appointment. -due to parts issue last time I ordered OEM reboot kit from Toyota directly to provide just incase. I was told they couldn’t use customer provided parts which I was also prepared for but figured just incase. Parts were still in the box and sealed. Direct from Toyota. -came in 7am to get the work done. Told them about the parts I had, directly from Toyota. I was now told they do not reboot, they will only replace the entire axel. Well ok then, let’s just get the repair done I guess. Beats 30k+ for a new vehicle. -I still proceed with the work and was provided a quote which I would have agreed to but they had to order the axel (about a day out) and the next available appointment was 2.5 weeks out..again. I find that a bit ridiculous. Not necessarily the ordering of parts or lack of available parts (although still frustrating) but an additional 2.5week wait. When I’ve already been waiting 3 weeks for the initial appointment and wasn’t informed until the day of my appointment that they will not reboot an axel and would only replace it entirely. -no work on the boot/axel performed and I picked up my truck. -the alignment I requested was performed for a reasonable/fair price and the alignment is good. -took the day off of work for this as well, only to have just the alignment done (better than nothing I guess). To complete the work I would need to take yet another day off of work. Which isn’t easy for some folks. Regarding pricing. I wouldn’t say they are extremely high or anything. At least for the work I was quoted on. Mechanics are and will always be expensive.

Mancinellis Auto was very helpful and kept us in the know about what was going on and the process it would take to Repair the vehicle. The staff was very helpful and greet you with smiles. Me and my son was sick by the time the vehicle was ready but we couldn't pick up the vehicle, they gave us time till we got better to pick up our car. That shows me they care about the customer. We will be taking our vehicle back if any problem come up in the future. Thanks Mancinellis for the hard work you do. ☺️👍

Alex and Jen are the best... very knowledgeable and always friendly. Russ is awesome, too.

Excellent service, as always.

Mancinelli’s as been keeping my car in great shape for 23 years or more, I can’t say enough nice things about they’er service. Dependable and reliable , they’ve taken the stress out of car maintenance for me. It’s huge to have a auto repair facility you can trust and depend on.

Excellent experience. Used Mancinelli's Auto Repair Center website to schedule and describe my car's intermittent engine problem/symptoms. Appointment was today and car is repaired and performing as it did when purchased. Very professional staff. A real pleasure from start to finish. Very prompt and thorough communication throughout the process.

Recently moved to Denver and our car developed an intermittent engine problem causing our car to stall and also run very rough with very little power. Researched Auto Repair Businesses convenient to both home and work and highly rated across review sites, etc. Mancinelli's Auto Repair Center was the top candidate. I used the online forms for contacting, requesting an appointment and describing the car's intermittent problem/symptoms. Contacted almost immediately by Jenn and scheduled the next available appointment time. Jenn was professional and very knowledgeable and went over the symptoms for clarification. Today the car was dropped off at 7:15am. Took the shuttle to work promptly. Mechanic texted diagnostic results and recommendation for repair and out the door cost. Told mechanic to continue the repair. Car was finished mid afternoon and shuttle used to get back to Mancinelli's Auto Repair Center. Car was running smoother and quieter. Seemed more like the car performance when purchased. Time will tell if the intermittent problem was resolved, but the noticeable improved performance is very encouraging. Excellent customer service experience.

Incredible service at Mancinelli’s. Excellent customer service, very knowledgeable front desk staff. I even got pictured included in the the report for my car. Went in for general maintenance, left with a go-to repair center! Would recommend to anyone.

Another 5 Star review for the Mancinelli's Team following my recent auto repair visit. They consistently provide the utmost detail which helps me make an informed decision about prioritizing repairs to my aging vehicle. They are also very trustworthy, from my perspective, and go above and beyond good customer service without exception.