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What Our Clients Say
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Mancinelli’s Auto Repair Center’s goal is to provide the best customer experiences, so customer feedback is a critical measure that drives our business forward. Check out these rave reviews from customers who chose Mancinelli’s Auto Repair Center’s professionally trained auto mechanics to be their choice for vehicle service and auto repair in Downtown Denver, Parker, Highland Park, Evergreen and other nearby communities. Our professionally certified auto mechanics work on all makes and models but specialize in European, Asian and hybrid-electric vehicles. Whether you need a minor tweak, regular vehicle service, or more serious auto repair, please call us or schedule an appointment online.

5

The team at Mancinelli’s is professional, courteous, and responsive. There is always someone to pick up my calls, they have appointment reminders, and provide follow up with physical and email copies of the work that was done on the car that includes a before and after photos. They also do not perform any additional work on the car without calling you first for approval. They get parts supplied in a timely manner, mechanics will go for a short ride with you to understand the issues better, and they also have a shuttle to get you back home after you drop your car off. All of the small things add up and Mancinelli’s focuses on the small things.

Charlie, thank you for your heartfelt review! It's wonderful to hear about the positive experiences you've had at Mancinelli's. We pride ourselves on providing exceptional service, and we're thrilled that our attention to detail and commitment to customer satisfaction have made a difference. So pleased!

- Mancinelli's Auto Repair Center
5

My vehicle is new to me, and I wanted it to be checked over thoroughly so I would be aware of any issues it had. I received a detailed report with everything that needs work, monitoring, or is in good condition. It was very easy to understand, and I now feel more confident about my vehicle.

Thank you for choosing us, Stephen! We're delighted to hear that our thorough inspection provided the confidence you were seeking for your new vehicle. Ensuring understanding and clarity is important to us, so we're glad our detailed report met your expectations. If you have any further questions or need assistance with any of the recommended work, feel free to reach out. Happy driving!

- Mancinelli's Auto Repair Center
2

My experience was not very good. My car started running rough and would almost not idle at a light or stop sign. I called Mancinelli's as it's close by and had good reviews. They said that they could not get me in for 2 1/2 weeks, but if I left it on their lot they might be able to get me in earlier. That never happened I was without a car for 2 1/2 weeks. They diagnosed it as a misfire in cylinder 4 and they replaced all four spark plugs and all four ignition coils. When I got the bill I was shocked! It was $1,800 for parts and labor. I know this was overpriced but what can I do. I picked up the car and a few days later the same problem happened. I called and let them know that the same thing is happening. Rough running, no power and almost stalling at lights. After spending $1,800 I was disappointed. But, I figured they would get me in soon and fix the problem. I called them and they told me that they could get me back in 2 1/2 weeks to look at it! They mentioned that they would then have to look at the valve train and see if maybe the valves were burned. I really didn't think this was good customer service and I couldn't be without a car for that long again. Plus this seemed like a lot of work for a rough idle. I asked around and some friends recommended another place and I called them and they said bring it in Monday (this was Friday) and we'll look at it. I sent them the previous diagnostic, they did not touch the valves or head gasket, they put an ohm meter on the fuel injectors and found the injector on cylinder 4 was out of spec. They replaced all the fuel injectors, charged me a reasonable amount. No diagnostic fee since they said my last bill was was overpriced. This other shop had no idea why Mancinelli's wanted to get into the valves, etc....for an idling problem. Me either. Lesson learned.

Jim, I am sorry to hear about how you felt about your experience here, but do understand from your view point. The time in getting to your vehicle is problematic, but current staffing conditions leave us no choice as this is the situation for all of our customers. However, to re-address the situation to take the same amount of time is unacceptable and the situation has been addressed with our office staff moving forward. I have policies in place for customers that have already spent money on a problem, and they did not follow it as they should have. The technician did inspect the injectors at the original time of diagnosis, and they did inspect good at the time. If we would have followed proper procedure, all previous work and the diagnostic path would have been followed before digging any deeper. As far as the price of our repairs are concerned, they are all based on the cost of us doing business here at this location. Your opinion and that of the other shop are conjecture and I can't do much concerning that. I am happy to hear you got the problem resolved, and again apologize for us not getting you back here immediately to address your concern.

- Mancinelli's Auto Repair Center
5

Always the best service. Have used this business for many years Capable keeping old cars running and new cars singing. Highly recommend.

Thank you Carole for being such a loyal customer and supporting our business for many years! Our team is ecstatic to hear that you continue to have a positive experience with us. We're here to help keep your cars running smoothly, whether they're old or new. Thanks for recommending us!

- Mancinelli's Auto Repair Center
5

I've been going to Mancinelli's for a couple of years now and they've never let me down. The front desk ladies are always incredibly informative and the mechanics are always forthcoming with information and pricing. I really love that they provide a detailed report on paper with photos and recommendations included for repairs, and they never pressure me into doing extra work on my vehicles. Also love that the turnaround time is so fast! I don't think I've ever had my car in the shop for more than 2 days. I trust the work they do and will always recommend them to anyone in the Denver area looking for a reliable and transparent shop!

Thank you Alaina for choosing Mancinelli's as your go-to auto shop in Denver! We're delighted to read about your positive experience and appreciate your commendations for our team. Your trust in our work means a lot to us and we're proud to be your recommended shop. We'll always be here to provide you with reliable and transparent service, and quick turnaround times. See you next time!

- Mancinelli's Auto Repair Center
5

Best service in town! Everyone is so nice, the service quality is outstanding!

Thank you, Ed! It's wonderful to hear that you had such a positive experience with us. We aim to provide the best service possible and it means a lot to us that you noticed. We look forward to serving you again soon!

- Mancinelli's Auto Repair Center
5

5

Super friendly and helpful staff. I brought my car by to get a quote on a mirror repair and turns out I just needed to pop a couple of things back into place (which they did for me at no charge) and they didn’t make me feel silly for coming in. They were just super friendly and helpful. Can’t recommend enough!

Thank you for your kind words Hannah! We're thrilled to hear that you had such a positive experience with us. Our team is dedicated to providing top-notch service and we're glad we could help with your car. We appreciate your recommendation and look forward to assisting you in the future!

- Mancinelli's Auto Repair Center
5

I had a great experience with Mancinelli’s and would absolutely recommend! Before I found them I got a quote from another mechanic that was 2k over what Mancinelli’s did the work for. Even after they found an additional issue, they honored the original quote and thoroughly repaired my vehicle. Jenn communicated everything throughout the process and I really enjoyed working with her. So happy to have found a trustworthy and fair company that does good work!

Thank you, Sara! We're thrilled to hear about your positive experience at Mancinelli's. It's wonderful to know that you found our team to be trustworthy, fair, and skilled in their work. We'll make sure to pass your kind words onto Jenn. Don't hesitate to reach out if you need anything in the future!

- Mancinelli's Auto Repair Center
5

Everyone I interacted with was great: they were super knowledgeable and more than willing to answer any and all questions. Their diagnostic report was really helpful with explanations in laymen’s terms and photos to go along with everything. They were very communicative throughout the whole experience, honest and forthcoming about prices and what to expect, and were overall great to work with. I will definitely be going back

Thank you so much for the kind words, Erin! We're thrilled to hear that you had a positive experience with us. It's our priority to provide exceptional service and make sure our customers feel informed every step of the way. We're grateful for the opportunity to earn your loyalty and look forward to serving you again in the future!

- Mancinelli's Auto Repair Center
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